Shipping and Returns
Packages are generally shipped within 2 days after payment is received. We offer delivery in France as well as in countries within the European Union. The carriers we have chosen are managed by Packlink Pro, and here they are:
Colissimo:
Colissimo 2 working days for France -> Home delivery
Colissimo Tracking Link: Colissimo Tracking
Chronopost:
In France:
Chronopost to a pick-up point in 3 working days
Chronopost to a pick-up point in 48 working hours
Chronopost to home in 48 working hours
In Europe:
Chronopost to home in 3 working days
Chronopost to a pick-up point in 3 working days
Chronopost Express to home in 48 working hours
Chronopost Tracking Link in France: Chronopost Tracking
Mondial Relay:
In France:
Mondial Relay to a pick-up point in 4 working days
In Europe:
Mondial Relay home delivery in 3 working days
Mondial Relay to a pick-up point in 4 working days
Mondial Relay Tracking Link: Mondial Relay Tracking
Shipping costs include preparation and packaging fees as well as postage costs. Preparation fees are fixed, while transport costs vary depending on the total weight of the package. We recommend combining all your items in a single order. We cannot combine two separately placed orders, and shipping fees apply to each of them. Your package is shipped at your own risk, but special attention is given to fragile items.
The box dimensions are appropriate, and your items are properly protected. Tracking links, when available, will be displayed on your customer account.