Website: maligorne-limoux.com
Last Update: 29/11/2023
Legal Notice:
Site Publisher: SARL MALIGORNE-BLANQUER
Share Capital: 210,000 euros
Registered Office: 45 Avenue Fabre d’Eglantine 11300 LIMOUX
SIRET: 452 271 182 00035
RCS DE CARCASSONNE
VAT Number: FR62452271182
Contact: contact@maligorne-limoux.com
Publication Director: MALIGORNE-BLANQUER
Website design by Amelie Breffeil - amweb.fr
Host:
SAS 02switch
Telecom Operator declared ARCEP 09/2989 – AS50474
Share Capital: 100,000 euros
SIRET: 510 909 807 00032
RCS DE CLERMONT FERRAND
https://www.o2switch.fr/
The Maligorne Limoux website (hereinafter referred to as the Site) offers the sale of artisanal food products (including bakery-pastry, chocolate, biscuit) and items featuring the "MALIGORNE" brand (INPI No. 4437342) or any other brand owned by the Seller (hereinafter referred to as the Products). The complete list of Products available for online sale can be viewed on the Site.
Article 1 – Scope:
These General Terms and Conditions of Sale apply to all sales concluded on the Site, between the company MALIGORNE-BLANQUER, SARL with a capital of 210,000 euros, headquartered at 45 Avenue Fabre d’Eglantine 11300 LIMOUX, registered with the trade and companies register of CARCASSONNE under number 452 271 182 (hereinafter referred to as the Seller) and an individual or legal entity, non-professional buyer (hereinafter referred to as the Customer). These General Terms and Conditions of Sale are reserved for consumers only, as defined by law and jurisprudence, acting exclusively for their own account and consumption.
In accordance with articles L.111-1 and L.111-4 of the Consumer Code, the essential characteristics and prices of the Products sold electronically are available on the Site. The professional Seller also provides the consumer Customer with information about its identity, postal, telephone, and electronic contact details, as well as its activities and information about legal guarantees, including the legal guarantee of conformity and the legal guarantee against hidden defects, and any commercial guarantees, as well as, where applicable, after-sales service and information relating to other contractual conditions, in accordance with articles R.111-1 and R.111-2 of the Consumer Code.
Furthermore, the Customer receives the information provided for in articles L.221-5 and L.221-11 of the Consumer Code, prior to and after the conclusion of the sale through these General Terms and Conditions of Sale.
These General Terms and Conditions of Sale apply to the exclusion of all other conditions, especially those applicable through other distribution and marketing channels. The present General Terms and Conditions of Sale can only be deviated from by express written agreement of the Seller.
Any confirmation of an order entered on the Site constitutes full knowledge and acceptance of these General Terms and Conditions of Sale.
These General Terms and Conditions of Sale are available on the Site and must be accepted (checkbox) by the Customer when placing the order. A copy of the general terms and conditions of sale will be transmitted to the Customer upon validation of the order in PDF format.
The Customer may print the general terms and conditions of sale or keep them in PDF format.
Unless proven otherwise, the data recorded on the Site constitutes proof of all transactions between the Seller and the Customer.
The Seller reserves the right to adapt or modify these general terms and conditions of sale at any time by publishing a new version on the Site. In the event of a modification, the general terms and conditions of sale in force on the day of the order will apply to each order.
Article 2 – Offer and Availability - Prices
Product and price offers are valid as long as they are visible on the Site and within the limits of available stocks.
In the event of unavailability of a Product after placing the order, the Customer will be notified by email or telephone according to their choice at the contact details provided on the order form. The Customer may be offered a substitute product at the same price. In case of refusal by the Customer, the order will be automatically canceled, and if the Customer's bank account has been debited, the Seller will refund the Customer the amounts paid for the order within a maximum period of 14 days from the resolution of the order.
The Seller undertakes to ensure that the Products have a use-by date (DLC)/best before date (DLUO) between 6 days and 3 months on the day of delivery.
Each Product is accompanied by a description established by the Seller. The Customer is invited to refer to the product description on the Site before placing any order.
In accordance with regulations, any allergenic substances present in the composition of food products will be mentioned in the description of the Products.
The Seller reserves the right to modify the composition, recipe of its Products at any time.
The photographs on the Site are as faithful as possible but cannot guarantee a perfect similarity with the Product offered. It is reminded that the Products offered are handmade and therefore may not be visually regular and identical. Photographs are not contractual and cannot in any case engage the Seller's responsibility.
The Seller must comply with French standards applicable to the Products marketed. It may be required to evolve its Products and packaging to comply with these standards, including incorporating logos and/or mandatory mentions.
All prices of Products displayed on the Site are expressed in euros, including all taxes, excluding delivery charges. Prices include VAT at the rate in effect on the day of the order. Any change in the amount of VAT will be passed on to the Customer. The Customer will be informed of the delivery charges when placing an order on the Site.
Shipping costs, customs duties, and formalities are the exclusive responsibility of the Customer.
The Seller reserves the right to modify its prices at any time but undertakes to invoice the Product to the Customer based on the rate in effect at the time of order validation.
Article 3 – Order - BLOCTEL
For any first order on the Site, the Customer will need to create a customer account on the Site by filling out a form. This form includes "mandatory" information necessary for the identification of the Customer (title, last name, first name, date of birth, postal address, email address, phone, and password). These pieces of information are indicated by an asterisk (*) on the Site. The form also includes "optional" information that the Customer is not obligated to complete to place an order on the Site (information not marked with an asterisk). The information provided must be complete, accurate, and up-to-date. The Seller may, if necessary, ask the Customer for confirmation (by any means) of the information provided and their identity.
Certain information is mandatory and necessary for the processing of your order.
Failure to respond to a mandatory field may compromise the proper follow-up of your order.
An identifier and password will then be assigned to the Customer.
The Customer fills the basket under their sole responsibility by selecting one or more Products presented on the Site and will be invited to follow the various order steps until complete validation. The Customer can view the details of their order and its total price at any time during the ordering process and correct any errors before confirming it to express acceptance.
During each visit, when accessing their personal data or placing an order, the Customer will be identified in advance by their identifier and password, noting that it is not used for payment. The password is strictly personal and confidential. The Customer is solely responsible for the use and confidentiality of this password. The Seller excludes any liability in case of fraudulent use of the password. In case of a forgotten password, the Customer can request a new password by clicking on the "Forgot Password" tab in the "My Account" section.
When creating their account, the Customer will provide their phone number to the Seller. The Customer is informed that they have the right to register on the "BLOCTEL" telephone solicitation opt-out list on the website www.bloctel.gouv.fr. The Customer is informed that, despite their registration on the BLOCTEL list, they may be contacted by phone by the Seller for order follow-up.
In case of input error on the Customer's order, the Seller cannot be held responsible for the consequences in terms of delay or impossibility of delivery.
In case of impossibility of delivery on the scheduled date due to particular circumstances not specified by the Customer during the order, or the Customer's absence on the agreed date with the carrier, the Seller reserves the right to reschedule or cancel the order and/or delivery. The paid price will be refunded to the Customer, minus the delivery costs, which will remain the responsibility of the Customer. All expenses related to the re-shipping of Products to the Customer due to a Customer input error will be the exclusive responsibility of the Customer.
The Customer will receive an order acknowledgment by email at the address specified on the order form.
The Customer will receive electronic confirmation of the shipment of their order to the address specified on the order form.
The Product remains the property of the Seller until the complete collection of the price by the Seller.
However, in accordance with Article L.121-11 of the Consumer Code, the Seller reserves the right to refuse the order if it is abnormal, made in bad faith, or for any other legitimate reason, especially when there is a dispute with the Customer regarding, for example, the payment of a previous order.
Article 4 - Payment / Security
It is reminded that validating an order on the Site implies the obligation of the Customer to pay the indicated price.
Payment on the Site is made in cash by credit cards (VISA, MASTERCARD). The order is validated by debiting the credit card. Payment is made in a single installment.
The Customer must be the cardholder. The Customer will then be automatically redirected to the payment service provider's transaction platform. Entry of banking information is done via a secure server to guarantee the security and confidentiality of the information provided by the Customer during the banking transaction.
If an order is shipped in multiple packages, the Customer will be charged the total amount of the order when validating the order.
The Site is subject to a security system that uses the SSL (Secure Socket Layer) security protocol to encrypt the Customer's banking information. Any unpaid amount due to fraudulent use of a credit card will result in the registration of the coordinates related to the order in the payment incident file.
To limit fraud, the Seller may ask the Customer for all necessary justifications for the execution of the order (identity documents, proof of residence, etc.). These requests will be made by email or phone.
The Customer's refusal to provide these documents will result in the cancellation of the order. The transmission time of the requested documents to the Seller may delay the delivery of the ordered Product accordingly.
Article 5 – Delivery
The Products purchased on the Site are delivered to metropolitan France (including Corsica) and Monaco through the PaclinkPro platform (https://pro.packlink.fr/).
For any delivery to overseas territories or abroad, the Customer must first contact the Site's customer service to check the possibilities and conditions of delivery. All customs duties and taxes will be billed to the Customer.
The Customer chooses one of the delivery methods offered on the Site when placing the order.
The Customer is reminded that, during the order, they must specify any special circumstances related to the delivery address that may complicate the delivery of the Product (e.g., delivery not accessible to vehicles) or impact the delivery times specified below. If the Seller has not been informed of these specific circumstances during the order, the Seller reserves the right to cancel the order or charge additional shipping costs necessary for the proper delivery of the Product.
Delivery costs vary depending on the chosen carrier and the delivery location selected by the Customer. It is possible to simulate these delivery costs on the cart page by entering the address to see the delivery options.
The Products will be delivered exclusively to the nearest relay point to the Customer's residence or, in the absence of a relay point within a 30 km radius as the crow flies around the Customer's residence, directly to their home. The Customer will be responsible for the qualitative and quantitative check of the Product before unpacking.
The Customer is informed of their obligation to keep the packaging as part of exercising their right of withdrawal described below.
Delivery times are available on the Site and may vary depending on the availability of the Products ordered. The delivery times are in working days and correspond to the average preparation and shipping times of the order. The Customer will be informed of the estimated delivery date by SMS or email.
The above-mentioned delivery times will be considered as respected upon the first presentation of the Product at the address indicated by the Customer during the order. In case of the Customer's absence, the Customer must pay the fees for a new presentation of the Product.
In case of a delivery delay, the order is not canceled.
The Seller informs the Customer by email that the delivery will be delayed.
Article 6 – Product Verification
The Customer (or their authorized third party receiving the package) must carefully check for any non-compliance and/or apparent damage.
The transfer of risks occurs when the Customer (or their authorized third party) physically takes possession of the Product.
In case of apparent damage to a Product delivered to the Customer's home (e.g., damaged package, already opened, missing packages, broken Products, etc.), the Customer must refuse the delivery of the Product, specifying the reasons for the refusal on the delivery note. The Customer will inform the Seller of the refusal of delivery by email sent to contact@maligorne-limoux.com within 48 hours of refusing the delivery of the Product. The Customer must specify in this email the references of the ordered Product and the delivered or issued Product (reference number).
The Customer must unpack the package in the presence of the carrier and enter reservations on the delivery note with as much precision as possible. General reservations such as "subject to unpacking" have no legal value.
If the carrier refuses to assist in unpacking the Product, it must be specified on the delivery note that "the carrier refused to assist in unpacking the Product."
In accordance with the provisions of Article 1642 of the Civil Code, no claim based on an apparent defect that the Customer was aware of at the time of delivery can be addressed to the Seller.
If the Product needs to be returned to the Seller, the Customer will make a return request to the Seller by sending an email to contact@maligorne-limoux.com. The return of the non-compliant Product will be at the Seller's expense.
The Seller undertakes to do its best to replace the Product at no cost to the Customer. In case it is impossible to propose the replacement of the Product (unavailability of any replacement Product) or if the Customer refuses, the Customer will be reimbursed the price of the Product within a maximum period of fourteen (14) days from the decision of the Customer's reimbursement by sending a check to the address specified on the order form or by crediting the Customer's account.
Article 7 – Right of Withdrawal
In accordance with articles L.221-18 and following of the Consumer Code, the Customer has a period of fourteen (14) calendar days from the delivery of the Product to exercise their right of withdrawal without having to justify their decision or bear any other costs except for the return costs, which remain their responsibility.
In the case of an order for several items delivered separately, the period runs from the receipt of the last item.
The right of withdrawal cannot be exercised for Products likely to deteriorate or expire rapidly.
To exercise the right of withdrawal, the Customer must notify the Seller by email at contact@maligorne-limoux.com of their decision to withdraw by means of an unambiguous statement. The Customer can also use the withdrawal form template found in "Annex 1" of these General Terms of Sale.
Upon receipt of a withdrawal notice, the Seller will immediately send an acknowledgment of receipt and inform the Customer by email or phone of the shipping or pickup arrangements for the Product.
If the Product is to be returned by the Customer, they must return it without undue delay and, in any case, no later than fourteen (14) days after the Customer has communicated their decision to withdraw. The return costs remain the responsibility of the Customer. The returned Product travels at the risk and peril of the Customer.
If the Customer exercises this right of withdrawal, the return of the Products must be in their original packaging, in perfect resaleable condition, with the original invoice to which the Products relate and the return number given by the Customer service.
The refund will be made by crediting the bank account (debit card account at the time of the order) or by check or by bank transfer, within a maximum period of 14 days from the date on which the Customer service is informed of the withdrawal decision. In accordance with Article L 221-24 of the Consumer Code, the Seller may defer the refund until the Products are recovered (in the state and conditions defined above).
The Seller is obliged to reimburse the sums paid by the Customer, the price of the Product, and the delivery costs (excluding return costs).
Article 8 – Warranty
The Seller applies the provisions of the legal warranty of conformity of the product to the contract under the conditions of Articles L217-3, L217-4, L217-5 of the Consumer Code, and the legal warranty for hidden defects under the conditions provided for in Articles 1641 and following of the Civil Code.
When acting under the legal warranty of conformity:
The Customer has a period of 2 years from the delivery of the Product to take action.
The Customer can choose between repairing or replacing the product, subject to the cost conditions provided for in Article L217-12 of the Consumer Code.
The Customer is exempt from providing proof of the existence of the product's lack of conformity during the warranty period.
The Customer can decide to implement the warranty against hidden defects in the product sold within the meaning of Article 1641 of the Civil Code, and in this case, they can choose between canceling the sale or reducing the sale price in accordance with Article 1644 of the Civil Code.
Any Customer claim under the warranty must be addressed to SARL MALIGORNE-BLANQUER, 45 Avenue Fabre d’Eglantine 11300 LIMOUX.
Regulation Reminder:
Article L.217-4 of the Consumer Code: "The good is in conformity with the contract if it notably meets the following criteria:
It corresponds to the description, type, quantity, and quality, in particular regarding functionality, compatibility, interoperability, or any other characteristic provided for in the contract.
It is suitable for any special use sought by the consumer, brought to the seller's attention no later than at the time of the conclusion of the contract, and accepted by the latter.
It is delivered with all accessories and installation instructions, to be provided in accordance with the contract.
It is updated in accordance with the contract.
Article L.217-5 of the Consumer Code: In addition to the criteria for conformity to the contract, the good is also in conformity if it meets the following criteria:
It is suitable for the usual expected use of a good of the same type, taking into account, if necessary, any provision of European Union law and national law as well as all technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the relevant sector;
If applicable, it has the qualities that the seller presented to the consumer in the form of a sample or model before the conclusion of the contract;
If applicable, the digital elements it contains are provided according to the latest version available at the time of the conclusion of the contract, unless the parties agree otherwise;
If applicable, it is delivered with all accessories, including packaging, and installation instructions that the consumer can legitimately expect;
If applicable, it is provided with updates that the consumer can legitimately expect, in accordance with the provisions of Article L.217-19;
It corresponds to the quantity, quality, and other characteristics, including in terms of durability, functionality, compatibility, and safety, that the consumer can legitimately expect for goods of the same type, given the nature of the good and the public statements made by the seller, by any person upstream in the transaction chain, or by a person acting on their behalf, including in advertising or on labeling.
However, the seller is not bound by all public statements mentioned above if they demonstrate:
That they did not know them and were legitimately unable to know them;
That at the time of the conclusion of the contract, the public statements had been rectified under conditions comparable to the initial statements; or
That the public statements could not have had any influence on the purchase decision.
The consumer cannot contest conformity by invoking a defect concerning one or more particular characteristics of the good, of which they were specifically informed that they deviated from the conformity criteria mentioned in this article, a deviation to which they expressly and separately consented at the time of the conclusion of the contract.
Article L.217-7 of the Consumer Code: Defects of conformity appearing within a period of twenty-four months from the delivery of the good, including the good containing digital elements, are, unless proven otherwise, presumed to exist at the time of delivery, unless this presumption is incompatible with the nature of the good or the invoked defect. For second-hand goods, this period is set at twelve months.
Article L.217-9 of the Consumer Code: The consumer requests from the seller the bringing of the good into conformity, by choosing between repair and replacement. To this end, the consumer makes the good available to the seller.
Article L.217-10 of the Consumer Code: The bringing of the good into conformity takes place within a reasonable period, which cannot exceed thirty days following the consumer's request and without major inconvenience for them, taking into account the nature of the good and the intended use by the consumer.
The repair or replacement of the non-compliant good includes, if necessary, the removal and recovery of this good and the installation of the repaired good or the replacement good by the seller.
Article L.217-12 of the Consumer Code: The seller may not proceed according to the choice made by the consumer if the requested bringing into conformity is impossible or involves disproportionate costs, in particular regarding:
The value that the good would have had in the absence of a lack of conformity;
The importance of the lack of conformity; and
The possible option to choose the other option without major inconvenience to the consumer.
The seller may refuse to bring the good into conformity if this is impossible or involves disproportionate costs, in particular with regard to points 1 and 2.
When these conditions are not met, the consumer may, after formal notice, enforce the forced execution of the initially requested solution, in accordance with Articles 1221 and following of the Civil Code. Any refusal by the seller to proceed according to the consumer's choice or to bring the good into conformity is justified in writing or in a durable medium.
Article L.217-13 of the Consumer Code: Any good repaired under the legal warranty of conformity benefits from an extension of this warranty for six months.
As soon as the consumer chooses repair but this is not implemented by the seller, bringing the good into conformity by replacing the good triggers, for the benefit of the consumer, a new legal warranty period of conformity attached to the replaced good. This provision applies from the day the replacement good is delivered to the consumer.
Article L.217-14 of the Consumer Code:
The consumer has the right to a reduction in the price of the good or the resolution of the contract in the following cases:
Article 9 - Liability
In the event of non-compliance with its commitments, regardless of the cause, the Seller will only be liable to a Customer for the refund of the price of the Products and under no circumstances for indirect damages that the Customer may invoke. Indirect damages and losses include, in particular, any loss of income, profits, interests, or markets, as well as any loss of image.
The Seller makes every reasonable effort to ensure quality access to the Site. The Site is accessible 24 hours a day, 7 days a week, except in the event of force majeure or the occurrence of an event beyond the Seller's control and subject to any breakdowns and maintenance interventions necessary for the proper functioning of the Site. The Seller cannot be held responsible for any malfunction of the network and/or servers or any other event beyond its control that would prevent or degrade access to the Site.
The Seller reserves the right to interrupt, temporarily suspend, or modify without notice access to all or part of the Site to ensure maintenance or for any other reason, without the interruption giving rise to any obligation or compensation of any kind.
Article 10 - Export
The Seller undertakes that the Products offered comply with French legislation and standards applicable in France.
The Seller's liability cannot be incurred in the event of the importation of the Product into a third country. It is the Customer's responsibility to check with local authorities the possibilities of importing or using the Product purchased on the Site and to comply with applicable regulations. The Customer is invited to refer to the description of each Product to know its precise characteristics.
Article 11 - Force Majeure
The Seller cannot be held responsible for the non-performance of its obligations in the event of force majeure, as defined by the applicable legal provisions in France. If the force majeure, as defined by jurisprudence, lasts for more than three consecutive months, each of the parties may terminate the sales contract, without compensation, upon simple written notification to the other party.
Article 12 - Intellectual Property
The Seller's trademark "MALIGORNE" (registration number INPI 4437342) and its extensions, as well as all elements (texts, logos, images, graphic or sound elements, software, icons, layout, database, etc.) contained and presented on the Site or appearing on the Products are protected by intellectual property rights. These elements remain the exclusive property of the Seller and website designer. Therefore, the Customer cannot carry out any reproduction, representation, adaptation, translation, and/or partial or complete transformation, or a transfer to another website of any element comprising the Site. Non-compliance with this prohibition may constitute an act of counterfeiting, engaging the civil and criminal liability of its author. Finally, the Seller reminds that any creation of a hypertext link to one of the pages of the Site is subject to the express, prior, and written agreement of the Seller.
Article 13 - Privacy Policy
The personal information provided by the Customer is recorded in a computerized file by the Seller.
These data will only be used to the extent that the Seller needs to contact the Customer, process their requests, create and manage the user profile.
Confidential data will be kept as long as necessary until the order is fulfilled, unless:
The Customer exercises their right to delete data as described below;
A longer retention period is authorized or required by law or regulation.
During this period, the Seller implements all means to ensure the confidentiality and security of the Customer's personal data, preventing their damage, erasure, or access by unauthorized third parties.
Access to the Customer's personal data is strictly limited to the Seller's staff and, if applicable, its subcontractors.
The subcontractors in question are subject to a confidentiality obligation and may only use the confidential data of the Customers in accordance with the contract linking them to the Seller and the applicable legislation.
Except as stated above, the Seller undertakes not to sell, rent, assign, or grant access to third parties to the Customer's personal data without the prior consent of the Customer, unless compelled for a legitimate reason (legal obligation, fraud prevention, etc.).
In accordance with the "informatique et liberté" law of January 6, 1978, as amended, and European Regulation No. 2016/679/EU of April 27, 2016 (applicable from May 25, 2018), the Customer has the right of access, rectification, portability, and erasure of their data, or limitation of processing. The Customer can also, for legitimate reasons, object to the processing of data concerning them.
The Customer can exercise their rights by contacting the Seller at the following email address: contact@maligorne-limoux.com.
For any additional information or complaint, you can contact the National Commission for Information Technology and Civil Liberties (more information on www.cnil.fr).
Article 14 - Applicable Law – Disputes and Mediation
These General Terms and Conditions of Sale are subject to French law.
In the event of difficulties in the application of these, the Customer has the possibility, before any legal action, to seek an amicable solution, by writing to: SARL MALIGORNE-BLANQUER, 45 Avenue Fabre d'Eglantine 11300 LIMOUX or by sending an email to contact@maligorne-limoux.com.
The Seller will make every effort, except in particular difficulties, to process any proven request within a maximum period of 3 weeks.
Under Article L.612-1 of the Consumer Code, "Any consumer has the right to use a consumer mediator free of charge for amicable resolution of the dispute between him and a professional."
Disputes falling within the scope of Article L.612-1 of the Consumer Code are disputes defined in Article L.611-1 of the Consumer Code, namely disputes of a contractual nature, relating to the execution of a sales contract or the provision of services, opposing a consumer to a professional. The text covers national and cross-border disputes.
For any difficulty, we invite you to contact us beforehand or to contact our customer service at the coordinates mentioned in Article 15.
Online Dispute Resolution Platform: In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution Platform, facilitating out-of-court resolution of online disputes between consumers and professionals in the European Union. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/
In the absence of an amicable agreement between the parties, the dispute will be submitted to the French courts.
Only claims relating to the online sale of the Products will be taken into account.
Within a year following your request to our services, in accordance with Article R616-1 of the Consumer Code, you may have your request examined by a mediator whose contact details you will find below, knowing that a dispute can be examined, except in exceptional cases, only by one mediator:
Mediation of the National Association of Mediators
Referenced Mediator
By phone: 01.58.64.00.05
Article 15 - Customer Service
15.1 Customer Service before ordering
For any information or question regarding a Product before ordering, Customer Service is available to the Customer:
by email at the following address contact@maligorne-limoux.com
by phone: 04 68 31 57 96 (local call cost)
15.2 Customer Service after ordering
For any information or question regarding the execution of an order, Customer Service is available to the Customer.
By email at the following address:
by email at the following address contact@maligorne-limoux.com
by phone: 04 68 31 57 96 (local call cost)
Article 16 - Nullity of a contract clause
If any provision of this contract were to be invalidated, this nullity would not lead to the nullity of the other provisions of the contract which will remain in force between the Parties.
Article 17 - Amendment of the contract
Any amendment, termination, or abandonment of any clause of this contract will be valid only after written and signed agreement between the Parties.
Article 18 - Independence of the parties
Neither party may make any commitment on behalf of and/or on behalf of the other party. Moreover, each party remains solely responsible for its allegations, commitments, services, products, and personnel.
[Your Name]
[Your Address]
[City, Postal Code]
[Email Address]
[Phone Number]
SARL MALIGORNE-BALNQUER
45 Avenue Fabre d'Eglantine
11300 LIMOUX
Email: contact@maligorne-limoux.com
Subject: Withdrawal of Order – Order Number [Your Order Number]
Dear Sir/Madam,
I am writing to notify you of my withdrawal from the contract related to the sale of the following item:
Ordered on [Date of Order] / Received on [Date of Receipt]
Order Number: [Your Order Number]
Name of Consumer(s): [Your Full Name]
Address of Consumer(s): [Your Full Address]
I hereby exercise my right of withdrawal in accordance with the applicable laws and regulations.
Signature of Consumer(s) (only if sending a hard copy):
Date: [Current Date]
Please consider this letter as a formal notification of my withdrawal from the contract. I have returned the item, and I kindly request the refund of the purchase price.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Full Name]